AI Visibility Monitoring

Your Customers Are Asking AI. Know What It's Telling Them.

Your customers used to open Google. Now millions ask ChatGPT, Gemini, Perplexity and Google's AI Overviews "who's the best [plumber / dentist / roofer] near me?" - and act on whatever answer comes back. NetFeedback's AI Visibility Monitoring tracks your business across every major AI platform every day, so you know exactly when you're being recommended, what's being said about you, and where you're being missed - before your competitors cement their lead.
Get Started with FeedbackIQ™ - £249/mo

Invisible to AI, Invisible to Customers?

A fast-growing share of local searches now happens inside AI chatbots - and most business owners have no idea how they appear in those answers.

When ChatGPT doesn't mention you in response to "who's the best [your service] in [your city]?", you're losing work you don't even know exists. NetFeedback puts that blind spot on screen - showing you exactly where you stand across every major AI platform, updated daily.
Get Started with FeedbackIQ™ - £249/mo
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Competitors Getting Recommended Instead of You?

When AI models answer a local query, they pick names. Usually three to five. If your competitors make that shortlist and you don't, every AI query becomes a lead for them and a missed opportunity for you.

AI Visibility Monitoring tracks every mention - yours and theirs - so you can see exactly who AI favours in your market, why, and what it'll take to get your name in the answer.
Get Started with FeedbackIQ™ - £249/mo
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Flying Blind on What AI Says About You?

You can check your Google ranking in seconds - but until now, there's been no practical way to see what ChatGPT, Gemini or Perplexity actually tell your prospects. NetFeedback runs real, customer-style prompts across the major AI platforms every day and shows you exactly what comes back, in plain English, with zero jargon.
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Not Sure Which AI Platforms Actually Matter?

ChatGPT, Google AI Overviews, Perplexity, Gemini, Claude - each has a different user base and pulls from different sources. We monitor all the ones that move the needle, in a single dashboard, so you can see where your prospects are actually finding (or missing) you - and focus your effort where it counts.
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AI Pulling Outdated or Incorrect Info About Your Business?

AI models source their answers from reviews, websites, directories and citations spread across the open web. When any of those are wrong, stale or missing, it shows up in the answers your customers see. NetFeedback flags the inconsistencies between your real business and the one AI describes - so you can fix the source, not chase the symptom.
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Already Collecting Reviews But Can't See the Payoff?

Your reviews aren't just sitting on Google - they're feeding the AI recommendation engines that are quietly replacing search. AI Visibility Monitoring connects the dots, showing you how your review growth translates into AI mentions over time. You'll see the direct link between the work you're already doing and the channels your customers are moving to.

Frequently Asked Questions

How does AI Visibility Monitoring actually work?

We run a curated set of real, customer-style prompts across ChatGPT, Google's AI Overviews, Perplexity, Gemini and other major AI platforms on a recurring schedule. We then analyse every response - checking whether your business is mentioned, how it's described, where it ranks against competitors, and whether the information is accurate. You get a clean dashboard that tracks your AI visibility across every platform, updated automatically so you're never guessing.

Which AI platforms does NetFeedback monitor?

We track the AI platforms your customers actually use - ChatGPT, Google's AI Overviews (the AI-generated answers that now sit above traditional search results), Perplexity, Gemini and Claude. As new platforms gain real market share, we add them, so your coverage keeps pace with where your customers are actually searching.

Do I need to be technical to understand the reports?

Not remotely. Everything is written in plain English - "your business is mentioned in 3 out of 10 prompts on ChatGPT, versus Competitor X at 7 out of 10" - with clear, practical recommendations on what to do next. No confusing metrics, no technical jargon, no SEO speak. If you can read a restaurant review, you can read our reports.

Why does AI visibility matter if I already rank well on Google?

Because a growing portion of your prospects skip traditional Google entirely and ask AI instead. And on the ones who do still Google, Google's own AI Overviews now sit above the traditional results for many queries - meaning fewer people scroll down to the blue links you used to rank for. Ranking #1 in old-school results matters less every month. Being in the AI answer is becoming the new #1.

Does this work alongside my existing NetFeedback review collection?

Yes - it's designed to. AI models lean heavily on review signals when deciding which businesses to recommend, so the review collection NetFeedback already handles for you directly feeds your AI visibility. You'll see exactly how every new review, every response, and every rating improvement translates into more AI mentions over time. The two features close the loop: NetFeedback builds your reputation, AI Visibility Monitoring proves the payoff.

Get Up & Running - Fast

We handle the setup. Sign up, and our team configures your account - connecting your review platforms, creating your short link, and activating FeedbackIQ™. It'll start scanning for existing reviews across the internet straight away, and you'll be collecting new reviews across the platforms that matter within days.
Get Started with FeedbackIQ™ - £249/mo