• Get real-time feedback
    & reviews to help improve
    your online business
    or organisation

How it works

1. Invite

Ask your customers or service users for their feedback by email or link to your online survey.
Read more

2. Collect

Your customer or service user completes an online feedback survey.
Read more

3. Analyse

Use feedback to get real-time insights into your business or organisation.
Read more

4. Improve

Use feedback to improve your business or organisation.
Read more

Benefits

Netfeedback benefits your business in many ways (click on each benefit to find out more):


Why to choose us

By listening and responding to your customers you show that you care about their custom

By collecting feedback from your customers you will build trust with your customers

By listening to your customers you can improve your business processes which will help convert more visitors to customers and increase your brand awareness and reputation

Your customers are more likely to return if they can see that you value their feedback. The Netfeedback service makes it easy for your customers to refer friends and family to your business

Social commerce is big! By encouraging your customers to share their feedback on social media websites such as Twitter and Facebook you help spread details of your business via word of mouth. An average Facebook user has around 200 friends so your feedback can be shown to hundreds of potential customers/clients. Positive five star feedback can also be automatically posted on your Twitter feed.

Positive word of mouth is important for all businesses, Netfeedback helps you achieve this.

Sectors





Pricing & Signup

Pricing: GBP | USD | EURO

Basic

Our limited plan for small businesses or for testing our service.

Free

  • Limited to 25 responses a month
  • Integrate our code with major ecommerce packages
  • Get responses in real-time
  • Online Charts and Reports
  • Email Support
  • Dedicated Account Manager
  • Multi Outlet Discounts Available
  • Get your first 30 days FREE!

Business

For businesses with a website with up to 250 orders per month

£69

Monthly

  • FREE Setup
  • Includes FeedbackBooster™
  • Website Widget
  • Customised Emails
  • Online Charts and Reports
  • Email & Telephone Support
  • Dedicated Account Manager
  • Get your first 30 days FREE!

Professional

For businesses with a website with up to 1000 orders per month

£199

Monthly

  • FREE Setup
  • Includes FeedbackBooster™
  • Website Widget
  • Customised Emails
  • Online Charts and Reports
  • Email & Telephone Support
  • Dedicated Account Manager
  • Get your first 30 days FREE!

Enterprise

For businesses with a website with over 1000 orders per month

Call

for prices

  • FREE Setup
  • Includes FeedbackBooster™
  • Website Widget
  • Customised Emails
  • Online Charts and Reports
  • Email & Telephone Support
  • Dedicated Account Manager
  • No lengthy commitments

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